Assistant Store Manager Sales
The ASM Sales is primarily responsible for managing and driving sales and margin in alignment with the financial plan of the retail store by managing a sales team that develops customer relationships, pursues sales opportunities, and ultimately closes sales. The ASM Sales has accountability for managing and driving overall sales in the following areas: In-Store ProServices, Installed Sales, Special Order Sales, In Home Project Sales, Extended Protection Plans (EPP), and Credit. In addition, the ASM Sales may be expected to provide full leadership over the store at any point in absence of the Store Manager.
The ASM Sales is responsible for building and developing (includes recruiting, hiring, training, mentoring and coaching) a professional and talented sales organization that provides the desired customer experience while maximizing sales, margin, close rates and average ticket. As the sales leader in the store and subject matter expert on Lowe s selling model, the ASM Sales must have extensive knowledge of sales techniques and be able to teach others the critical skills needed to be effective sales associates at Lowe s.
Requires morning, afternoon, and evening availability any day of the week; physical ability to move large, bulky and/or heavy merchandise; physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
Bachelor s degree and 1 year of experience leading a high-performing sales team with direct reporting responsibility OR 3 years of experience leading a high-performing sales team with direct reporting responsibility
1 year of experience in retail, business to business, and/or in-home sales
1 year of experience working in a fast-paced, cross-functional work environment
Strong working knowledge of Microsoft Office Suite
5 years of experience leading a high-performing sales team with direct reporting responsibility in retail, business to business, in-home sales, or consumer service
1 year of experience performing "manager on duty" responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility
1 year of experience training and developing direct reports
Experience working in the home improvement retail sector
Experience in directly managing commissioned salespeople
Broad knowledge of interior/exterior product categories (e.g., flooring, cabinets, millwork, building materials, appliances, home d©cor, lighting, plumbing)
Experience working with store computer systems (including but not limited to: Project Tool, Genesis, M2O, Thin Client, etc.)